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A: An arbitration agreement is a contract that requires you to settle any claims or complaints that you may have through arbitration proceedings. This agreement essentially removes your right to a civil trial. These types of agreements may also cap the amount of damages that you are able to recover in the event that you have a claim. You may wish to consult with a local attorney who is experienced in nursing home and assisted living abuse cases before you sign this type of contract. In some instances, you may have the right to refuse the arbitration agreement without jeopardizing your admittance into the facility.