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Virginia Legal News

Assisted Living Facility Employee Accused of Verbal Abuse

An employee was recently fired after a state investigation determined that she had been verbally abusing residents at the Caring and Sharing Home for Adults assisted living facility at 6008 Jefferson Avenue.  According to investigators, the employee had been cursing at the residents, calling some of them “crack head,” borrowing money from them and selling food to them from her neighboring apartment.

Many of the residents living at the Caring and Sharing Home for Adults are poor, depend on state money to live in the facility and suffer from mental disabilities.

Caring and Sharing Home for Adults has had numerous violations since at least 2004, according to Virginia state records.  According to a 2007 report by the Joint Legislative Audit and Review Commission, an investigative branch of the General Assembly, 20 percent of Virginia’s 583 assisted living facilities had significant compliance problems or verified complaints.

In Newport News, two inspectors from the local state licensing division inspect the city’s 50 assisted living facilities and adult homes at least once every year.  Some facilities in Newport News are inspected at least three times a year.

In 2008, Caring and Sharing Home for Adults was inspected nine different times from January 8 to November.  Five of the inspections were prompted by complaints.  One of the inspections in July lasted for three days.

The complaints were usually anonymous and included accusations of neglect to children living in the facility, spoiled food and verbal abuse.  Inspectors had previously had difficulty proving these allegations until this fall, when there were verbal abuse complaints by four residents, which resulted in the firing of the employee.

According to the four residents, the employee cursed at residents, told a resident, “You eat second shift.  Get away from the table, it’s not your turn to eat,” and called a resident “crack head.”  Residents told the inspector that the employee was rude and loud, borrowed money from them, sold food to residents, refused cigarettes after telling them that they would get some and invited certain residents to her home for soda and tea.

The state did not release any additional information as to how much the employee borrowed or if she ever paid the money back.  Officials would also not give an overall assessment of whether the assisted living facility was troubled.

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